New Venue Opening Training
Plan for Success
Opening a new venue is an intense challenge with a lot of moving parts. Success requires an intelligent plan with built-in flexibility. Maximize your time and budget by being prepared for every stage of opening training, including all those unexpected delays and curveballs. Detailed daily objectives drive constant progress in all areas. Trainers who are prepared and using effective training materials will build on each day’s progress while anticipating the adjustments along the way.
Success is providing thoughtful service and filling your venue with genuine hospitality. Success is your team mastering their food and beverage knowledge. Success is learning how to embrace who your guests are and what they like. Success is using what you learn about your guests to create personalized options that enhance their experience. Plan for it and use a proven process to achieve it.
Proven Process
Develop your team from classroom preparation on up to hands-on drills and mock service. Elevate each member of your team to pass service evaluations and respond well to coaching. Each department will begin to thrive as a unit and those units will start to work cohesively together. Follow a proven process to achieve the knowledge, understanding, awareness, and performance that your guests will be expecting on day 1 when your doors open.
Ongoing Training
Even the most successful opening teams face a big challenge keeping their roster full of well-trained team members. It’s crucial to be ready for the new hires to keep coming in big numbers after the opening training is complete. Transitioning into on-the-job training programs with quality trainers in every position is the only way to sustain all that hard-earned success for the months and years to come.
New Venue Opening Training
Opening Training Calendar
Daily Training Schedules
Service Concepts and Steps of Service
Service and Hospitality Standards
Food and Beverage Sales Training
Orientation and Classroom Training Curriculum
Mock Service Training
Service Evaluations and Coaching
On-the-job Training
