Customized Food and Beverage Training
Connect knowledge and ingredients with flavors, aromas and textures. Take a more intelligent approach to training that engages all the senses. Learn the language of preferences and recommendations that all guests wish to speak. Use appealing images that make important visual connections. Increase preparation and understanding to enjoy more impactful results from tastings. Progress to the next level with laser-focused and tailor fitted menu training programs designed specifically for you.
Whiskey and Spirits
Cut through all the fluff and find the information that matters most to your guests. Every bottle has a unique significance, relation, and story to tell – much like an album in the history of rock and roll. Understand the context in which it exists in history, region, and flavor. Identify its relevance to other products and what purpose it serves to thirsty guests. Develop the right questions to ask that help create personalized options and fulfill the guests’ needs. Succeed with customized spirits training programs that are tailor fitted to your products and make sure every team member knows what it is, why its good, and how best to enjoy it.
It’s important to outline proper tools and execution whether it be shakers, strainers, muddlers, knives or spoons. Even more significant is to instruct the proper use of those tools and the execution of more advanced techniques. Create a professional level awareness of ingredients and how they work together. Develop an appreciation of the classics while staying current with modern trends and original twists of your own. Customized cocktail training programs will allow you to execute a variety of delicious, balanced, and precise cocktails with consistency across all bars and bartenders.
Wine and Champagne
Your wine list is full of bottles that were chosen to serve a purpose, provide options, and fulfill needs. Customized wine training ensures that your team’s knowledge and ability to sell matches your inventory. Provide an understanding of how and why your list has been arranged. Develop the vocabulary to articulate flavor notes and appealing characteristics with just a few words. Discover great pairing options with your kitchen. Be prepared to engage, ask the right questions, and match guest preferences with personalized options.
Bottle service is a stage performance, it is the art of presentation and the science of execution. Teach and practice professional level service that is warm and engaging while maintaining the highest standards of service and hospitality.
Guests are expecting more from the beer list these days and they have some questions to ask about what you are offering. This means there is a great opportunity to bring that passion to your guest experience. Ensure that your team’s knowledge and ability to sell matches the beers on your list. Don’t overlook crucial service standards like beer clean glassware. Use customized training to capture those sales opportunities and inspire thoughtful service.