Located in Mandalay Bay Resort and Casino Las Vegas
Service Concept: Cutting-Edge Nightclub Experience with VIP Table Reservations and Bottle Service
Lenny Sparks led the Light Nightclub new venue Opening Training. He designed venue opening training materials and schedules, led classroom training, mock service, and service evaluations. He also worked directly with the Light team to implement and manage all training including classroom training, service evaluations, coaching, and trainer development. With successful training, the team mastered their food and beverage training, steps of service, and had developed a new passion for the sales and marketing required at the highest level of VIP Service.
New Venue Opening Training
Opening Training Calendar
Daily Training Schedules
Service Concepts and Steps of Service
Service and Hospitality Standards
Food and Beverage Sales Training
Orientation and Classroom Training Curriculum
Mock Service Training
Service Evaluations and Coaching
On-the-job Training
Customized Training Materials:
Classroom Curriculum
New Hire Orientation
Service and Hospitality
Champagne and Beverage Sales
Marketing
Train the Trainer
Responsible Alcohol Service
Compliance and Safety
On-the-job Training Programs
VIP Table Hostess Training Guide
Nightclub Bar Host Training Guide
VIP Table Busser Training Guide
Nightclub Security Training Guide
Nightclub VIP Marketing Host Training Guide
Services Provied:
Classroom Facilitation
New Hire Orientation
Service and Hospitality
Food and Beverage Sales
Marketing
Train the Trainer
Responsible Alcohol Service
Compliance and Safety